Terms & Conditions

Booking and Payment Details

A non refundable booking deposit of £125 is required to reserve your van. The remainder of the balance is due 28 days prior to hire.

Driver Age and Licences

All Drivers must be between 25 and 70, have held a UK or EU drivers licence for at least 2 years with less than 6 points and have both parts of their licence.

Security Deposit

A £500 security deposit is required before your camper hire and will be held over the duration of the hire period. This deposit will be refunded in full within 5 working days of the vehicle being returned on time, undamaged, with a clean interior, a full tank of fuel and with all equipment in place and intact. If there is any damage to the van including loss of any equipment, tyre damage, low fuel etc. we reserve the right to use the security deposit as funding towards amending this. The remainder of this security deposit will be returned to the hirer once the damage/loss has been paid for.

Insurance

Insurance cover provided is Fully Comprehensive. The rate includes a standard excess of £500; in the event of any accident or damage the hirer will be liable for the first £500. The hirer is liable for replacement of damaged windscreens, tyres or engine (following damage). Personal effects are not insured through this cover. It is the responsibility of the Hirer to provide their own insurance to cover personal items; we would recommend travel/holiday insurance is purchased from a reputable company

Fuel Policy

All vehicles are supplied with a full tank of fuel at the start of the hire. Customers must return the vehicle full at the end of the rental. If you return the vehicle part full you will be charged for missing fuel at the end of the rental at the locally determined price along with a collection of fuel fee of £50

Pickup and Parking

We have off-road parking for your car if you are driving to our premises in Romsey. Alternatively, we provide a free pickup service from Romsey Train Station. For any other travel arrangements please contact us on 01794 519603 or 07799 266399 or drop us an email: info@newforest-campervanhire.co.uk